Complaints

What to do if you have a complaint

Our clients value the service we provide and often recommend us to others.  In the event that you are not satisfied and wish to register a complaint, please contact the Compliance Officer at Adanac Financial Services Ltd, Adanac House, Manor Road, Yeovil, BA20 1UQ. Telephone 01935 848764.  Our written complaints procedure is available upon request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS).  Further information about the FOS is available from their website   www.financial-ombudsman.org.uk